Field Hardware Technician - Paid Dell/Lenovo Training

Gr8ttek; Grand Forks (ND); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Payable per call

Dell/Lenovo certification training

Job summary

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team. You will perform hardware‑focused, break fix services on client products and troubleshoot to resolve issues onsite.

Reporting to the Territory Supervisor, you will handle service calls, complete admin tasks, and manage assets and inventory. Dell/Lenovo training is provided; lift and travel requirements apply. This is a hands‑on field role with growth opportunities.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Must be able to drive to client locations and lift/move equipment up to 50 lbs.
• Basic repair tools and reliable transportation are required.

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Skills

Clear communication

Service call handling

Customer service

Administrative tasks

Asset control

Troubleshooting

Mentoring

Education

Technical school certification

Tools

Repair toolkit

Job description

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team. You will perform hardware‑focused, break fix services on client products and troubleshoot to resolve issues onsite.

Reporting to the Territory Supervisor, you will handle service calls, complete admin tasks, and manage assets and inventory. Dell/Lenovo training is provided; lift and travel requirements apply. This is a hands‑on field role with growth opportunities.