Part-Time IT Field Technician — On-Site Hardware Support

Gr8ttek, LLC; Warwick (RI); On-site; USD 55,000 - 83,000; Part time

Benefits offered by this job

Pay per call: $40

Per diem: $5 per call

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break-fix services on client products, reporting to the Territory Supervisor.

The role requires troubleshooting, customer communication, and timely completion of service calls and admin tasks. Candidates should have 1–2 years of relevant experience, a technical school certification or equivalent, and a valid driver's license.

Qualifications

• Typically requires technical school certification or equivalent.
• Ability to drive to client locations and lift up to 50 lbs.
• Must own a basic repair tool kit and have reliable transportation.

Responsibilities

• Provide break-fix support for designated equipment.
• Communicate clearly in writing and verbally.
• Deliver excellent customer service during service calls.
• Accept and complete all assigned service calls and related admin tasks.
• Manage asset control and inventory return.

Skills

Field service

Troubleshooting

Customer service

Documentation

Inventory control

Education

Technical school certification

Tools

Repair toolkit

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break-fix services on client products, reporting to the Territory Supervisor.

The role requires troubleshooting, customer communication, and timely completion of service calls and admin tasks. Candidates should have 1–2 years of relevant experience, a technical school certification or equivalent, and a valid driver's license.