Part-Time IT Field Technician: Hardware Break-Fix & Training

Gr8ttek; Victoria (TX); On-site; USD 30,000 - 46,000; Part time

Benefits offered by this job

Pay per call

Dell/Lenovo certification training

Dell/Lenovo certification training

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role focuses on hardware break-fix services on client products, requiring the ability to troubleshoot and make decisions using company guidelines.

This position may involve travel to client locations, carrying a basic repair toolkit, and maintaining asset control. Dell/Lenovo cert training is provided at no cost to you, supporting ongoing skill development.

Qualifications

• Technical school certification or equivalent.
• 1–2 years of relevant experience.
• Ability to drive to client locations.
• Must own a basic repair tool kit.
• Valid driver’s license and reliable transportation; insurance may be required.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivering of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• May provide functional guidance to colleagues.

Skills

Troubleshooting

Customer service

Clear communication

Service coordination

Team guidance

Adaptability

Education

Technical school certification or equivalent

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role focuses on hardware break-fix services on client products, requiring the ability to troubleshoot and make decisions using company guidelines.

This position may involve travel to client locations, carrying a basic repair toolkit, and maintaining asset control. Dell/Lenovo cert training is provided at no cost to you, supporting ongoing skill development.