Part-Time Field Hardware Support Technician

Gr8ttek, LLC; Moonachie (NJ); On-site; USD 40,000 - 52,000; Part time

Job summary

Gr8ttek, LLC in Moonachie, NJ, is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role focuses on hardware break-fix services at client sites, requiring basic to moderately complex troubleshooting and timely communication.

You must be able to drive to client locations, lift up to 50 lbs, and own a basic repair toolkit. The role offers per-call compensation ($40 per call plus $5 per call per diem) and Dell/Lenovo certification training at no cost.

Qualifications

• Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
• Must own a basic repair tool kit.
• Ability to drive to client locations.
• Valid driver’s license and reliable transportation.

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Skills

Tech certification

Driver's license

Lift 50 lbs

Repair toolkit

Customer service

Travel to client sites

Communicate clearly

Job description

Gr8ttek, LLC in Moonachie, NJ, is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role focuses on hardware break-fix services at client sites, requiring basic to moderately complex troubleshooting and timely communication.

You must be able to drive to client locations, lift up to 50 lbs, and own a basic repair toolkit. The role offers per-call compensation ($40 per call plus $5 per call per diem) and Dell/Lenovo certification training at no cost.