On‑Site IT Hardware Field Technician – Infra Delivery

Gr8ttek, LLC; Springfield (OR); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Pay per call

Dell/Lenovo certification training

Zusammenfassung

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team. The role reports to the Territory Supervisor and performs hardware break fix services and solutions at client sites.

You will troubleshoot, repair, and manage calls per guidelines while maintaining inventory control. Requirements include 1–2 years of relevant experience, technical school certification or equivalent, a valid driver’s license, and a basic repair tool kit.

Qualifikationen

• Technical school certification or equivalent.
• 1–2 years of relevant experience.
• Valid driver’s license.
• Own a basic repair tool kit.

Aufgaben

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Possess excellent customer service skills.
• Accept and deliver all service calls assigned to you.
• Complete all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Kenntnisse

Customer service

Troubleshooting

Communication

Mentoring

Ausbildung

Technical school certification

Jobbeschreibung

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team. The role reports to the Territory Supervisor and performs hardware break fix services and solutions at client sites.

You will troubleshoot, repair, and manage calls per guidelines while maintaining inventory control. Requirements include 1–2 years of relevant experience, technical school certification or equivalent, a valid driver’s license, and a basic repair tool kit.