Part-Time IT, Compliance & Customer Support Specialist

Agency Cybersecurity; New York (NY); In loco; USD 22.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Paid time off

401(k) with employer match

Snacks and drinks

Descrizione del lavoro

Agency Cybersecurity in New York is seeking a reliable, part-time IT support specialist to troubleshoot basic issues, assist with compliance tasks, and handle routine customer service needs. This 20-hour-per-week, in-person role is ideal for a college student seeking hands-on experience in a fast-growing startup.

You’ll learn to use AI tools to solve problems, document tasks, and support a small team. The position may evolve into a full-time role in the future, with snacks, paid time off, and a

Competenze

• Some college education required; graduate study preferred.
• Ability to communicate clearly and confidently with professional business clients and users.
• Basic computer skills and comfort troubleshooting common technology issues.
• Strong attention to detail, organization, and follow-through.
• Willingness to learn and support a variety of tasks.

Mansioni

• Troubleshoot basic IT issues and provide help desk support to clients.
• Assist with compliance tasks, documentation, and recordkeeping.
• Respond to routine customer questions and service requests.
• Escalate more complex issues to the appropriate team member.
• Provide general administrative and backup support as needed.

Conoscenze

IT support

Customer service

Compliance tasks

Help desk

Formazione

Some college education

Descrizione del lavoro

Agency Cybersecurity in New York is seeking a reliable, part-time IT support specialist to troubleshoot basic issues, assist with compliance tasks, and handle routine customer service needs. This 20-hour-per-week, in-person role is ideal for a college student seeking hands-on experience in a fast-growing startup.

You’ll learn to use AI tools to solve problems, document tasks, and support a small team. The position may evolve into a full-time role in the future, with snacks, paid time off, and a