Part-Time Instructor — Customer Service Program

Computer Systems Institute Inc; Skokie (IL); On-site; USD 34,000 - 55,000; Part time

Job summary

Computer Systems Institute Inc. in Skokie, IL is seeking a part-time Instructor for the Customer Service Program.

The role involves teaching courses such as Customer Relationship Management and Professional Communication, delivering approved curriculum, and supporting students through active classroom engagement. The instructor will plan lessons, assess student progress, and participate in program improvement while coordinating with the Academic Dean / Program Manager.

Qualifications

• Bachelor's degree required in Customer Service or related field with related work experience or evidence of competency.
• Ability to plan and deliver approved curriculum for Customer Service programs.
• Experience in teaching or training and managing classroom activities.

Responsibilities

• Teach up to 27.5 hours per week.
• Deliver lectures and facilitate project-based learning.
• Provide academic advising and support to students.
• Evaluate student progress and maintain SAP records.
• Organize field trips and participate in program improvement.

Skills

Teaching

Curriculum design

Student support

Assessment

Education

Bachelor's degree or higher

Job description

Computer Systems Institute Inc. in Skokie, IL is seeking a part-time Instructor for the Customer Service Program.

The role involves teaching courses such as Customer Relationship Management and Professional Communication, delivering approved curriculum, and supporting students through active classroom engagement. The instructor will plan lessons, assess student progress, and participate in program improvement while coordinating with the Academic Dean / Program Manager.