Part-Time Inbound Call Center Rep - Training Provided

Anserfone; Memphis (TN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Fully Paid Training

Supportive team culture

Job summary

Anserfone in Memphis, TN is hiring a Part-Time Call Center Representative to handle inbound calls with a friendly, professional attitude. You will document caller details, route messages, and use internal tools to resolve inquiries quickly.

No prior experience is required; full paid training and ongoing support are provided. The role emphasizes clear communication, active listening, and a customer-first approach.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Fluent written and spoken English.
• Typing speed 35+ WPM with basic IT skills.
• Reliable attendance and strong work ethic.
• Willing to work weekends/holidays in a 24/7 schedule.

Responsibilities

• Inbound call handling with a warm, professional demeanor.
• Capture caller information and route messages appropriately.
• Navigate call-management tools and reference guides.
• Meet quality, attendance, and schedule-adherence metrics.
• Practice active listening and provide clear guidance.
• Collaborate with team leads and management to improve call protocols.

Skills

Strong communication

Reliability

Schedule flexibility

Typing 35+ WPM

Technical literacy

Windows & Office basics

Education

High School Diploma or GED

Tools

Microsoft Windows

Office apps

Job description

Anserfone in Memphis, TN is hiring a Part-Time Call Center Representative to handle inbound calls with a friendly, professional attitude. You will document caller details, route messages, and use internal tools to resolve inquiries quickly.

No prior experience is required; full paid training and ongoing support are provided. The role emphasizes clear communication, active listening, and a customer-first approach.