Inbound Call Center Agent - Part-Time, Training Provided

ANSERFONE; Memphis (TN); On-site; USD 19,000 - 25,000; Part time

Job summary

Anserfone is seeking dependable Call Center Agents in Memphis, TN for a part-time, in-office role. You will handle 100% inbound calls, provide courteous customer service, and document caller information accurately. Paid training starts day one to ensure you have the tools to succeed.

The position requires excellent phone etiquette, strong English skills, basic computer literacy, reliability, and weekend availability. We operate 24/7/365, with holidays scheduled as needed.

Qualifications

• Excellent phone etiquette with a warm, professional manner.
• Strong command of English, both spoken and written (including accurate spelling and grammar).
• Basic computer literacy and ability to type 35+ WPM.
• High reliability, strong work ethic, and punctual attendance.
• Flexibility to work one weekend day per week and assigned holidays.

Responsibilities

• Field incoming calls efficiently with a warm, positive tone.
• Accurately document caller details, relay urgent messages, and transfer calls appropriately.
• Navigate internal call software to address caller inquiry needs swiftly.
• Maintain consistency in meeting key performance and quality metrics.

Job description

Anserfone is seeking dependable Call Center Agents in Memphis, TN for a part-time, in-office role. You will handle 100% inbound calls, provide courteous customer service, and document caller information accurately. Paid training starts day one to ensure you have the tools to succeed.

The position requires excellent phone etiquette, strong English skills, basic computer literacy, reliability, and weekend availability. We operate 24/7/365, with holidays scheduled as needed.