Part-Time In-Store Tech Concierge & Sales Support

Victra; Mount Vernon (WA); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Comprehensive benefits

Job summary

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment.

Qualifications

• High school diploma or GED required.
• One or more years of customer service experience preferred in retail or service environment.
• Willingness to work evenings, weekends, holidays, and peak periods.
• Legally authorized to work in the United States.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Lead merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service to create a positive guest experience.
• Provide product benefits and recommendations based on guest needs.
• Create personal connections to simplify tech for guests.
• Assist team with guest interactions and follow-through.

Education

High school diploma or GED

Job description

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time.

From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment.