Part-Time In-Home Installer & Trainer

Caption Call; Pensacola (FL); Vor Ort; USD 18.000 - 30.000; Teilzeit

Zusammenfassung

CaptionCall is seeking a part-time Installer/Trainer in Pensacola, FL to train customers in using CaptionCall phones in their homes. The role involves installing and troubleshooting devices, user training, lead generation, and representing CaptionCall at events.

Flexible schedule, potential for growth, and travel under 25% are noted. Qualifications include a high school diploma or GED, basic computer knowledge, and experience in hearing health or with seniors.

Qualifikationen

• High School Diploma or GED required.
• Experience in hearing health field preferred.
• Experience working with senior citizens preferred.

Aufgaben

• Install and troubleshoot CaptionCall phones
• Courteously train customers on how to use the phone and its features
• Promote the CaptionCall service
• Create lead generation activities and generate referrals
• Attend and participate in trade shows and other corporate events as assigned
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events
• Complete service calls as assigned
• Accurately maintain customer records
• Complete required reports and submit invoices and feedback on customer interactions
• Retrieve and clean phones of former customers
• Maintain adequate inventory of equipment and supplies in order to service customers
• Adapt to new responsibilities as necessary
• Other duties as assigned

Kenntnisse

Basic computer knowledge

Customer service

English communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

CaptionCall is seeking a part-time Installer/Trainer in Pensacola, FL to train customers in using CaptionCall phones in their homes. The role involves installing and troubleshooting devices, user training, lead generation, and representing CaptionCall at events.

Flexible schedule, potential for growth, and travel under 25% are noted. Qualifications include a high school diploma or GED, basic computer knowledge, and experience in hearing health or with seniors.