Part-Time Hotel Front Desk Guest Experience Specialist

La Quinta Inn & Suites Meridian/Boise West; Meridian (ID); On-site; USD 21,000 - 22,000; Part time

Job summary

La Quinta Inn & Suites Meridian/Boise West is seeking a friendly, service-focused hotel front desk agent to join our guest services team. You will greet guests, handle check-in/check-out, manage accounts, answer inquiries, and resolve issues to ensure an excellent experience for every guest.

This part-time role may require day and evening shifts with weekend availability. You will take bookings, discuss rates, room availability, amenities, rewards programs, and coordinate with housekeeping to

Qualifications

• Strong customer service, interpersonal, organizational, and time management skills.
• Comfortable taking telephone calls and mitigating stressful situations.
• High school diploma, GED, or equivalent.

Responsibilities

• Greet, check-in, and check-out guests, distribute keys and room assignments, and record credit card information.
• Take bookings requests and answer questions about guests’ needs (rates, rooms, amenities, rewards programs, special requests).
• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
• Field customer complaints when necessary.
• Coordinate with housekeeping to ensure guest rooms are ready.

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Communication skills

Education

High school diploma or GED

Job description

La Quinta Inn & Suites Meridian/Boise West is seeking a friendly, service-focused hotel front desk agent to join our guest services team. You will greet guests, handle check-in/check-out, manage accounts, answer inquiries, and resolve issues to ensure an excellent experience for every guest.

This part-time role may require day and evening shifts with weekend availability. You will take bookings, discuss rates, room availability, amenities, rewards programs, and coordinate with housekeeping to