Guest Service Pro - Front Desk (Boise)

Home2-Suites-Boise-Downtown; Boise (ID); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Team culture

On‑the‑job training

Career growth support

Employee recognition

Job summary

Home2 Suites Boise Downtown is seeking a Guest Service Representative to join our Front Desk team. This part-time role starts at $17.00–$18.00 per hour, with wage increases at 30, 60, 90 days and 6 months, based on experience.

You’ll be the first friendly face guests meet, handling check-in/check-out and guest inquiries while supporting our team. Training is provided, with opportunities for growth within the company, and a comprehensive benefits package for all teammates.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.
• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Responsibilities

• Serve as the first point of contact for guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

Skills

Customer service

Multitasking

Communication

Basic computer skills

Hotel experience preferred

Job description

Home2 Suites Boise Downtown is seeking a Guest Service Representative to join our Front Desk team. This part-time role starts at $17.00–$18.00 per hour, with wage increases at 30, 60, 90 days and 6 months, based on experience.

You’ll be the first friendly face guests meet, handling check-in/check-out and guest inquiries while supporting our team. Training is provided, with opportunities for growth within the company, and a comprehensive benefits package for all teammates.