Part-Time Home Installer & Training Specialist

Sorenson Communications, LLC; Raleigh (NC); On-site; USD 25,000 - 33,000; Part time

Job summary

Sorenson Communications, LLC is seeking a caring, customer-service oriented Installer/Trainer to help people with hearing loss communicate with the world. This part-time role trains customers in-home on the CaptionCall phone, with a flexible schedule and potential career growth.

Travel is less than 25% and work is conducted in customers' homes, primarily in Raleigh, NC. The position emphasizes independent work, excellent service, and the ability to adapt to new responsibilities while promoting

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge and experience preferred.
• Sales experience preferred.
• Experience in the hearing health field preferred.
• Experience working with senior citizens preferred.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Train customers on how to use the phone and its features.
• Promote the CaptionCall service and generate referrals.
• Attend trade shows and corporate events as assigned.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls and maintain customer records.

Skills

Customer service

English communication

Time management

Driving

Evenings/weekends availability

Education

High School Diploma or GED

Tools

Computer basics

Job description

Sorenson Communications, LLC is seeking a caring, customer-service oriented Installer/Trainer to help people with hearing loss communicate with the world. This part-time role trains customers in-home on the CaptionCall phone, with a flexible schedule and potential career growth.

Travel is less than 25% and work is conducted in customers' homes, primarily in Raleigh, NC. The position emphasizes independent work, excellent service, and the ability to adapt to new responsibilities while promoting