Part-Time Home Installer & Trainer

Caption Call; Minneapolis (MN); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

401(k) with company match

Teladoc medical support

Dental & vision insurance

Employee Assistance Program

Career development opportunities

Job summary

CaptionCall is seeking a part-time Installer/Trainer to visit customers in their homes in Minnesota, install CaptionCall phones, and provide personalized training to help individuals with hearing loss communicate with confidence.

You will work independently in local communities with company-provided tablet and phone, and opportunities for growth. Compensation includes hourly wages plus a per-installation bonus, with potential for higher earnings based on installations and service calls.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Ability to work independently in customers' homes.

Responsibilities

• Install and troubleshoot CaptionCall phones in customers' homes.
• Train customers on how to use their phone and key features.
• Complete service calls and equipment exchanges as assigned.
• Maintain accurate customer records and submit required documentation.
• Retrieve, clean, and manage equipment inventory.
• Represent CaptionCall at local events and community engagements.
• Follow all company compliance, privacy, and confidentiality requirements.
• Maintain a high level of professionalism while working in customers' homes.
• Perform other duties as assigned.

Skills

Customer service

Communication (English)

Reliability

Independent work

Tech skills

Seniors experience

Evenings/weekends

Education

High School Diploma or GED

Job description

CaptionCall is seeking a part-time Installer/Trainer to visit customers in their homes in Minnesota, install CaptionCall phones, and provide personalized training to help individuals with hearing loss communicate with confidence.

You will work independently in local communities with company-provided tablet and phone, and opportunities for growth. Compensation includes hourly wages plus a per-installation bonus, with potential for higher earnings based on installations and service calls.