Part-Time Home Improvement Customer Advocate

Lowe's; Mansfield (Tioga County); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products and services for home improvements, and ensure a positive shopping experience. You’ll interact with customers, stock and organize merchandise, and support multiple departments as needed.

Role emphasizes customer care, problem solving, and teamwork in a dynamic retail environment with evolving responsibilities as needed.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Certification in trade related to department (preferred).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech familiarity

Basic math & literacy

Physical stamina

Lifting 25lbs

Customer service mindset

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products and services for home improvements, and ensure a positive shopping experience. You’ll interact with customers, stock and organize merchandise, and support multiple departments as needed.

Role emphasizes customer care, problem solving, and teamwork in a dynamic retail environment with evolving responsibilities as needed.