Part-Time HME Customer Experience Specialist

Graham Health System; Canton (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Graham Health System in Illinois is seeking a Part-time HME Customer Service Representative (CSR I) for the HME Retail Store. You will handle calls, greet customers, provide pricing and education, and process sales orders while collecting accurate insurance information for billing.

Ideal candidates have a high school diploma, 2 years medical facility experience, strong typing, and excellent communication skills. The pay grade is 2100 and hours are 32 biweekly, 1st Shift, 8:30am-5:00pm, W & Th.

Qualifications

• High school diploma or equivalent with knowledge of medical terminology.
• 2 years' experience in a medical facility preferred.
• Accurate typing skills and strong customer service abilities.

Responsibilities

• Answer phones, greet customers, provide education and pricing.
• Complete sales orders and gather accurate insurance information for billing.
• Identify when Advanced Beneficiary Notices are required.

Skills

Medical terminology

Typing skills

Customer service

Communication skills

Education

High School diploma or equivalent

Tools

Computer basics

Job description

Graham Health System in Illinois is seeking a Part-time HME Customer Service Representative (CSR I) for the HME Retail Store. You will handle calls, greet customers, provide pricing and education, and process sales orders while collecting accurate insurance information for billing.

Ideal candidates have a high school diploma, 2 years medical facility experience, strong typing, and excellent communication skills. The pay grade is 2100 and hours are 32 biweekly, 1st Shift, 8:30am-5:00pm, W & Th.