Part-Time Help Desk Technician — Secret Clearance

Koniag Government Services; Arlington (VA); On-site; USD 38,572 - 44,083; Part time

Job summary

Koniag Government Services is seeking a Part-Time Help Desk Technician to support our government customer in Arlington, VA. This role requires a Secret Security clearance and offers an hourly pay rate of $28 to $32.

You will troubleshoot issues, install software, and provide desktop automation support. Ideal candidates should have knowledge of Microsoft products and experience working with classified IT systems.

Qualifications

• Knowledge of a wide range of applications and IT equipment.
• Ability to troubleshoot and resolve complex customer issues.
• Experience with classified IT support and Army environments.

Responsibilities

• Perform software installation and device configuration.
• Provide Tier II incident and problem resolution.
• Ensure Information Assurance (IA) requirements are met.

Skills

Touch Labor

Troubleshooting

Microsoft software products

Active Directory

Virtual Desktop Infrastructure (VDI)

Customer support techniques

IT infrastructure knowledge

Job description

Koniag Government Services is seeking a Part-Time Help Desk Technician to support our government customer in Arlington, VA. This role requires a Secret Security clearance and offers an hourly pay rate of $28 to $32.

You will troubleshoot issues, install software, and provide desktop automation support. Ideal candidates should have knowledge of Microsoft products and experience working with classified IT systems.