Part-Time Healthcare Front Desk Pro

BayMark Health Services; Lebanon (OH); On-site; USD 17,000 - 28,000; Part time

Job summary

MedMark Treatment Centers in Ohio is seeking a part-time receptionist to handle patient check-in, scheduling, insurance verification and general clerical tasks in a busy outpatient clinic.

The ideal candidate will be highly organized, customer-focused and able to multitask while coordinating with clinical staff to maintain smooth office operations.

This role requires professionalism, strong communication and discretion, with a commitment to patient service and accurate records.

Qualifications

• High school diploma or equivalent with at least 1 year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Skills

Customer service

Multitasking

Professional presentation

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

MedMark Treatment Centers in Ohio is seeking a part-time receptionist to handle patient check-in, scheduling, insurance verification and general clerical tasks in a busy outpatient clinic.

The ideal candidate will be highly organized, customer-focused and able to multitask while coordinating with clinical staff to maintain smooth office operations.

This role requires professionalism, strong communication and discretion, with a commitment to patient service and accurate records.