Community Health Front Desk Specialist

Health Partners of Western Ohio; Tiffin (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

PTO accrual

Medical, Dental, Vision, and Life ins.

403b retirement with up to 8% match

Annual reviews and increases

Mileage reimbursement

Employee Assistance Program

Referral bonus program

Emerging Leaders Program after 1 year

Job summary

Health Partners of Western Ohio is seeking a Medical Receptionist to be the friendly first contact for patients, visitors, and staff. You will greet patients, schedule appointments, answer calls, and support daily office operations with accuracy and courtesy.

The ideal candidate is organized, detail-oriented, and comfortable in a fast-paced setting, delivering exceptional service while coordinating with care teams and ensuring smooth clinic flow.

Qualifications

• HS diploma or GED required.
• Ability to attend to multiple tasks concurrently.
• Effective oral and written communication skills.
• Ability to work with people from diverse backgrounds.

Responsibilities

• Greet patients, visitors and employees.
• Receive calls and schedule appointments.
• Answer/screen telephone calls and forward to appropriate personnel.
• Record phone messages and distribute to staff.
• Enter patient information accurately into the computer.
• Document in patient records as needed.
• Accept payments and record transactions accurately.
• Assist with general office duties and coordination with departments.

Skills

Multitasking

Prioritization

Oral & written comms

Diversity awareness

Education

High School Diploma or GED

Job description

Health Partners of Western Ohio is seeking a Medical Receptionist to be the friendly first contact for patients, visitors, and staff. You will greet patients, schedule appointments, answer calls, and support daily office operations with accuracy and courtesy.

The ideal candidate is organized, detail-oriented, and comfortable in a fast-paced setting, delivering exceptional service while coordinating with care teams and ensuring smooth clinic flow.