Part-Time Gym Member Experience Specialist

Paycom - ATS; Mount Airy (NC); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Increment raises

Shift differential pay

PTO for all employees

Employee Assistance Program

Free Planet Fitness Black Card

Job summary

National Fitness Partners is seeking a Part-Time Customer Service Representative at a Planet Fitness location in Mt Airy, NC. Starting wage is $11 per hour with specific hours and a structured schedule.

Responsibilities include greeting members, answering inquiries, processing purchases, promoting PE@PF classes, and maintaining a clean club environment. Benefits accompany tenure and scheduling flexibility.

Qualifications

• Customer service experience.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to members and new members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer proficiency

18+ age requirement

Education

High school diploma or GED

Job description

National Fitness Partners is seeking a Part-Time Customer Service Representative at a Planet Fitness location in Mt Airy, NC. Starting wage is $11 per hour with specific hours and a structured schedule.

Responsibilities include greeting members, answering inquiries, processing purchases, promoting PE@PF classes, and maintaining a clean club environment. Benefits accompany tenure and scheduling flexibility.