Member Experience Specialist – Evenings/Weekends

National Fitness Partners; Belmont (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, operates over 200 clubs nationwide and serves more than one million members. We are seeking a part-time Customer Service Representative in Belmont, NC, starting at $11 per hour with increases at 180 days, 1 year, and every 6 months based on anniversary date.

Responsibilities include greeting members, answering questions, processing purchases through POS, promoting PE@PF classes, and maintaining a clean, safe club environment.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners, the largest Planet Fitness franchise, operates over 200 clubs nationwide and serves more than one million members. We are seeking a part-time Customer Service Representative in Belmont, NC, starting at $11 per hour with increases at 180 days, 1 year, and every 6 months based on anniversary date.

Responsibilities include greeting members, answering questions, processing purchases through POS, promoting PE@PF classes, and maintaining a clean, safe club environment.