Part-Time Guest Services Clerk — Weekly Pay & 15% Discount

Festival Foods; Neenah (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate Discount

Weekly Pay & Premium Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Parental Leave & Wellness Programs

Job summary

Festival Foods in Neenah, WI is seeking a part-time Guest Services Clerk to join our team. You will handle customer interactions, process transactions, and support service-counter operations with accuracy and a friendly approach.

The role emphasizes 16+ hours availability weekly, excellent guest service, and teamwork in a busy retail environment. Benefits include weekly pay and comprehensive associate programs.

Qualifications

• Availability: minimum 16 hours a week with a minimum of 8 hours per day.
• Customer focus: genuine interest in helping and engaging with guests; strong interpersonal skills.
• Attention to detail: process information accurately through the register system.
• Communication skills: communicate effectively with guests and associates.
• Technical skills: operate all necessary equipment in a retail environment.
• Teamwork: strong communication and collaboration to support the team.

Responsibilities

• Provide outstanding service by responding to inquiries and resolving complaints in a friendly, professional manner—in person, by phone, or electronically.
• Ensure smooth operations by processing transactions, managing cash/media at the service counter.
• Support guest needs by handling refunds, exchanges, and offers and recording inquiries.
• Quality standards: maintain 100% quantity checks at 10 am and 5 pm.
• Money handling: distribute cashier tills and maintain cash and media at registers.
• Honor commitments with regular attendance and advance notice for absences.
• Collaborate with the team and perform other duties as assigned.

Skills

Availability 16 hours

Customer focus

Attention to detail

Communication skills

Technical skills

Teamwork

Job description

Festival Foods in Neenah, WI is seeking a part-time Guest Services Clerk to join our team. You will handle customer interactions, process transactions, and support service-counter operations with accuracy and a friendly approach.

The role emphasizes 16+ hours availability weekly, excellent guest service, and teamwork in a busy retail environment. Benefits include weekly pay and comprehensive associate programs.