Part-Time Guest Services Associate — Front Desk

Gulph Creek Hotels; Ship Bottom (NJ); On-site; USD 19,000 - 28,000; Part time

Job summary

Gulph Creek Hotels in Ship Bottom, NJ is seeking a part-time Front Desk Agent to manage guest interactions and front desk operations. You will greet guests, handle reservations and registrations, and assist guests with information about local area and hotel services.

The role emphasizes responsive guest service, accuracy in billing and records, and maintaining high standards of personal appearance and professionalism in a hospitality environment.

Qualifications

• High school diploma or equivalent plus relative experience in customer service.

Responsibilities

• Maintains guest service as the driving philosophy of the operation.
• Personally demonstrates a commitment to guest service in responding promptly to guests’ needs.
• Meets or exceeds guest satisfaction measures.
• Greet all guests (internal and external) and process reservations, check-ins and check-outs.
• Provide information about hotel policies, services and local area and assist guests as needed.

Skills

Guest service

Customer service

Education

High School diploma

Job description

Gulph Creek Hotels in Ship Bottom, NJ is seeking a part-time Front Desk Agent to manage guest interactions and front desk operations. You will greet guests, handle reservations and registrations, and assist guests with information about local area and hotel services.

The role emphasizes responsive guest service, accuracy in billing and records, and maintaining high standards of personal appearance and professionalism in a hospitality environment.