Guest Services Specialist
Wave Resort
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Job summary
Wave Resort in New Jersey is seeking a Front Desk Agent to greet guests, manage check-ins and check-outs, process room reservations, and handle guest requests. Responsibilities include processing payments, verifying billing, issuing and distributing room keys, and relaying messages while upholding company standards.
The role requires constant interaction with guests and coordination with other departments to ensure a seamless guest experience.
Job description
Wave Resort in New Jersey is seeking a Front Desk Agent to greet guests, manage check-ins and check-outs, process room reservations, and handle guest requests. Responsibilities include processing payments, verifying billing, issuing and distributing room keys, and relaying messages while upholding company standards.
The role requires constant interaction with guests and coordination with other departments to ensure a seamless guest experience.
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