Hotel Housekeeping Manager – Lead Guest Service & Ops

Gulph Creek Hotels; New Jersey; Hybrid; USD 72,000 - 88,000; Full time

Job summary

Gulph Creek Hotels in Ship Bottom, NJ is seeking a Full Time Department Head/Housekeeping Manager to lead housekeeping operations. You will supervise room attendants, turndown attendants, and housemen, ensuring cleanliness standards and coordinating with other departments to deliver consistent guest service.

Requirements include a high school diploma or GED, at least 2 years in a supervisory capacity, and proven leadership abilities. The position offers a salary of $80,000 per year.

Qualifications

• High school diploma or GED required.
• Must have at least 2 year experience in a supervisory capacity.
• Must be a team leader and a team player.

Responsibilities

• Maintain guest service as the driving philosophy of the operation.
• Supervise, train, support, and monitor room attendants, turndown attendants, and housemen.
• Ensure that housekeeping services are completed in a first-class manner.
• Provide guests with professional, efficient, prompt and courteous service.
• Assign daily tasks to the housekeeping staff.
• Inspect and ensures all rooms have been assigned and serviced each day.
• Fill in for staff where necessary.
• Order supplies.
• Report all work orders to engineering/maintenance any and all problems needing repairs.
• Focus on GSTS (Special Emphasis on Priority and VIP guests).
• Create a courteous friendly, professional, work environment through open line of communication.
• Ensure compliance with safety and sanitation standard.
• Inspect and maintain hotel rooms daily.
• Maintain a monthly linen inventory; supply inventory weekly.
• Maintain attendance and appearance per Gulph Creek Standards.

Skills

Supervisory experience

Education

High school diploma or GED

Job description

Gulph Creek Hotels in Ship Bottom, NJ is seeking a Full Time Department Head/Housekeeping Manager to lead housekeeping operations. You will supervise room attendants, turndown attendants, and housemen, ensuring cleanliness standards and coordinating with other departments to deliver consistent guest service.

Requirements include a high school diploma or GED, at least 2 years in a supervisory capacity, and proven leadership abilities. The position offers a salary of $80,000 per year.