Front Desk & Guest Services Specialist

Delco Development, LLC; Pennsville Township (NJ); Vor Ort; USD 18.000 - 26.000; Teilzeit

Zusammenfassung

Delco Development, LLC is seeking a part-time front desk agent in Pennsville Township, NJ. You will greet guests, check them in, verify room requirements, and assist with reservations and payments.

The role includes concierge duties, directing guests, and maintaining guest records with a professional, courteous demeanor. The position emphasizes strong telephone etiquette, excellent customer service skills, and the ability to lift light loads.

Qualifikationen

• High school diploma or equivalent experience.
• Excellent customer service and communication skills.
• Ability to lift up to ten pounds and stand/sit for long periods.

Aufgaben

• Welcomes guests by greeting, answering questions, and responding to requests.
• Registers guests by obtaining room requirements and issuing keys.
• Directs guests to rooms and assists with payments and reservations.
• Conveys information and messages to guests and maintains records of services.
• Provides concierge duties for entertainment, business, shopping, and travel inquiries.
• Maintains room and guest account data and processes charges or payments.
• Secures valuables and assists with lost and found as needed.

Kenntnisse

Customer service

Telephone etiquette

Professional communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Delco Development, LLC is seeking a part-time front desk agent in Pennsville Township, NJ. You will greet guests, check them in, verify room requirements, and assist with reservations and payments.

The role includes concierge duties, directing guests, and maintaining guest records with a professional, courteous demeanor. The position emphasizes strong telephone etiquette, excellent customer service skills, and the ability to lift light loads.