Part-Time Guest Service Lead & Front Desk Coach

Festival Foods; Portage (WI); In loco; USD 17.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Associate Discount 15%

Weekly Pay & Premium Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Parental Leave Support

401(k) with company match

Descrizione del lavoro

Festival Foods in Portage, WI is seeking a Part-Time Guest Service Representative (GSR) to welcome guests, answer questions, and help maintain a positive store environment. You’ll support the Guest Services Manager, lead by example, and assist with front desk operations, cashier lanes, and vendor interactions.

The role emphasizes strong customer service, teamwork, and reliable attendance with opportunities to contribute to a busy, hospitality-driven setting.

Competenze

• Strong Leadership: Excellent communication and interpersonal skills to manage a team in a fast-paced setting.
• Problem-Solving Skills: Resolve guest concerns with professionalism and clear communication.
• Organizational Talent: Multitask, adjust schedules, and meet business demands.
• Teamwork & Training: Mentor others and foster a collaborative environment.

Mansioni

• Provide helpful guest service at the front desk and assist guests with questions and directions.
• Lead by example, reinforce service standards, and guide team members in daily operations.
• Utilize scheduling and shift management tools to align staffing with business needs.
• Oversee lane flow and assist at checkout during busy periods to ensure smooth guest experience.
• Monitor attendance, assist with training, and communicate with Shift Managers as needed.
• Maintain cleanliness and proper operation of the Guest Service area and equipment.

Conoscenze

Strong Leadership

Problem-Solving

Organizational Talent

Teamwork & Training

Descrizione del lavoro

Festival Foods in Portage, WI is seeking a Part-Time Guest Service Representative (GSR) to welcome guests, answer questions, and help maintain a positive store environment. You’ll support the Guest Services Manager, lead by example, and assist with front desk operations, cashier lanes, and vendor interactions.

The role emphasizes strong customer service, teamwork, and reliable attendance with opportunities to contribute to a busy, hospitality-driven setting.