Front Desk Leader — Guest Service (Part-Time)

Festival Foods; De Pere (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate Discount 15%

Weekly Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

3 weeks paid parental leave

401(k) with discretionary match

Job summary

Festival Foods in De Pere, WI is seeking a Part-Time Guest Service Representative (GSR) to welcome guests and ensure a smooth, friendly shopping experience.

You will support front desk operations, answer questions, assist with checkout, and lead a small team to uphold service standards while adhering to store policies.

The position offers flexible hours, weekend availability, and opportunities to grow within a community-focused grocer.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to manage a team in a fast-paced setting.
• Strong organizational and scheduling capabilities.
• Commitment to guest service excellence.

Responsibilities

• Provide friendly guest service at the front desk and assist guests.
• Lead by example, guiding associates in daily operations.
• Monitor labor schedules and ensure department cleanliness.
• Open additional checkout lanes during peak periods.
• Maintain staffing levels and compliance with labor laws.
• Communicate with Shift Managers about needs.
• Handle guest questions and resolve concerns promptly.

Skills

Strong Leadership

Problem-Solving

Organizational Talent

Teamwork & Training

Job description

Festival Foods in De Pere, WI is seeking a Part-Time Guest Service Representative (GSR) to welcome guests and ensure a smooth, friendly shopping experience.

You will support front desk operations, answer questions, assist with checkout, and lead a small team to uphold service standards while adhering to store policies.

The position offers flexible hours, weekend availability, and opportunities to grow within a community-focused grocer.