Part-Time Guest Experience Front Desk Agent

Hospitality Associates; Meridian (ID); On-site; USD 21,000 - 22,000; Part time

Job summary

Hospitality Associates in Meridian, Idaho is seeking a friendly front desk agent for our guest services team. This part-time role involves welcoming guests, handling bookings, answering questions, and resolving concerns to ensure a great stay.

You will greet, check-in and check-out guests, manage accounts, communicate with housekeeping, take calls and assist with room rates, amenities, and rewards by delivering warm, professional service. Weekend shifts are required.

Qualifications

• Strong customer service and communication skills.
• Ability to handle stressful situations calmly and effectively.
• Experience in hospitality or front desk roles is a plus.

Responsibilities

• Greet guests warmly and assist with check-in/check-out processes.
• Manage guest accounts, bookings, and inquiries about room rates and availability.
• Field customer questions, resolve complaints, and relay needs to appropriate teams.

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

Hospitality Associates in Meridian, Idaho is seeking a friendly front desk agent for our guest services team. This part-time role involves welcoming guests, handling bookings, answering questions, and resolving concerns to ensure a great stay.

You will greet, check-in and check-out guests, manage accounts, communicate with housekeeping, take calls and assist with room rates, amenities, and rewards by delivering warm, professional service. Weekend shifts are required.