Guest Experience Pro — Daily Pay & Benefits

Aimbridge Hospitality; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

PTO

EAP

401k

Job summary

Aimbridge Hospitality's Hyatt Place Boise/Towne Square Mall is seeking a Front Desk Agent to deliver warm welcomes and seamless check-ins, ensuring guests feel at home from arrival to departure.

You will juggle reservations, requests, and financial details with a hospitality-minded team, using hotel software and Office tools to keep the desk humming. This role rewards guest-focused service, clear communication, and sharp multitasking in a convenient Boise location.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest service excellence: warmly greet guests and assist with check-in/check-out.
• Communicate clearly with guests and team to coordinate requests.
• Think fast to solve issues and ensure smooth guest experiences.
• Multitask across reservations, arrivals, departures, and billing details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality's Hyatt Place Boise/Towne Square Mall is seeking a Front Desk Agent to deliver warm welcomes and seamless check-ins, ensuring guests feel at home from arrival to departure.

You will juggle reservations, requests, and financial details with a hospitality-minded team, using hotel software and Office tools to keep the desk humming. This role rewards guest-focused service, clear communication, and sharp multitasking in a convenient Boise location.