Resident Concierge & Front Desk Specialist

The Pointe at Meridian; Meridian (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO (Paid Time Off) and Holiday Pay

Daily pay

401K with employer match

Short and long-term disability

Referral Bonuses

Tuition Reimbursement

Employee Assistance Program

Job summary

The Pointe at Meridian in Idaho is seeking a friendly Concierge to support residents and guests. This full-time role includes front desk duties, answering calls, greeting visitors, coordinating services, and assisting with packages and tours.

Initial schedule includes alternating Fridays 4:00pm–7:00pm and Saturdays and Sundays 9:00am–5:00pm, with additional Thursday–Friday coverage starting in August. Training will be provided, and benefits support a family-like atmosphere.

Qualifications

• Positive, professional, and friendly demeanor.
• Strong customer service and communication skills.
• Basic computer proficiency, including Microsoft Office programs.

Responsibilities

• Answer and direct incoming phone calls.
• Assist residents, families, and visitors with questions and requests.
• Receive and distribute packages.
• Take and process to-go dinner orders.
• Conduct community tours for prospective residents and families.
• Stock and maintain the Country Store.
• Confirm resident transportation rides and scheduled outings.
• Maintain cleanliness and organization of the lobby and public restrooms on weekends.
• Provide occasional assistance with additional administrative or hospitality-related tasks as needed.

Skills

Customer service

Communication

Front desk

Punctuality

Tools

Microsoft Office

Job description

The Pointe at Meridian in Idaho is seeking a friendly Concierge to support residents and guests. This full-time role includes front desk duties, answering calls, greeting visitors, coordinating services, and assisting with packages and tours.

Initial schedule includes alternating Fridays 4:00pm–7:00pm and Saturdays and Sundays 9:00am–5:00pm, with additional Thursday–Friday coverage starting in August. Training will be provided, and benefits support a family-like atmosphere.