Part-Time Guest Experience Educator

Lululemon Athletica; Lynnfield (MA); On-site; USD 41,000 - 49,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Employee discount

Job summary

lululemon Athletica in Lynnfield, MA, is seeking an Educator to deliver world-class guest service, share product education, and represent our community and culture. The role focuses on engaging guests, providing product knowledge, and creating a seamless shopping experience.

The Educator will move on the sales floor, handle transactions, and support store operations while upholding our values of inclusion, integrity, and teamwork.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma

Job description

lululemon Athletica in Lynnfield, MA, is seeking an Educator to deliver world-class guest service, share product education, and represent our community and culture. The role focuses on engaging guests, providing product knowledge, and creating a seamless shopping experience.

The Educator will move on the sales floor, handle transactions, and support store operations while upholding our values of inclusion, integrity, and teamwork.