Part-Time Retail Educator — Guest Experience

Lululemon Athletica; Massachusetts; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon in Massachusetts is seeking an Educator to deliver world-class guest experiences in our retail store. You will engage with guests, share product knowledge, and represent our community and culture with authenticity.

This role requires flexibility, ability to move on the sales floor, and comfort with in-store technology. You will collaborate with teammates to maintain a premium environment and ensure smooth omnichannel guest services.

Qualifications

• Inclusion & diversity mindset and inclusive guest interactions.
• Strong integrity, honesty, and ethical behavior.
• Customer-first attitude with focus on guest experience.
• Reliable, responsible and accountable in actions.
• Self-aware of impact of words and actions on others.
• Team player who collaborates well with colleagues.
• Enthusiastic and energetic in daily tasks.

Responsibilities

• Create world-class guest experiences and engage with guests.
• Provide product education and articulate benefits to guests.
• Ensure seamless omnichannel guest transactions and services.
• Move dynamically on the floor to assist guests and store needs.
• Collaborate with team and leadership to improve guest outcomes.
• Collect guest feedback and help address issues to 'make it right'.

Skills

Guest experience

Inclusion & diversity

Integrity / honesty

Teamwork

Enthusiasm

Personal responsibility

Self-awareness

Education

High school diploma or GED

Job description

lululemon in Massachusetts is seeking an Educator to deliver world-class guest experiences in our retail store. You will engage with guests, share product knowledge, and represent our community and culture with authenticity.

This role requires flexibility, ability to move on the sales floor, and comfort with in-store technology. You will collaborate with teammates to maintain a premium environment and ensure smooth omnichannel guest services.