Guest Experience Educator: Elevate Service

lululemon; Dedham (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Parenthood top-up

Job summary

lululemon is seeking an Educator to join our Dedham, MA store. You will deliver world-class guest experiences, connect with guests, and share top-quality product education while authentically communicating our community and culture.

You will move on the floor to engage guests, support store operations, restock, and participate in omnichannel programs. This role emphasizes inclusive service, teamwork, and a positive, energetic approach to helping guests move, grow, and be well.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Must have the ability to travel to assigned store with own transportation methods
• Willing to work in an environment with bright lights and loud music

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests' time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and make it right for guests

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Job description

lululemon is seeking an Educator to join our Dedham, MA store. You will deliver world-class guest experiences, connect with guests, and share top-quality product education while authentically communicating our community and culture.

You will move on the floor to engage guests, support store operations, restock, and participate in omnichannel programs. This role emphasizes inclusive service, teamwork, and a positive, energetic approach to helping guests move, grow, and be well.