Part-Time Guest Experience & Checkout Specialist

Michaels of Canada

San Luis Obispo (CA)

On-site

USD 23,000 - 27,000

Full time

4 days ago

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Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Flexible spending accounts

Job summary

Michaels Store in San Luis Obispo, CA is seeking a Store Associate to deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout experience. You will assist with truck unloading, stocking, and maintaining in-stock merchandise, while promoting the Rewards program and Private Label Credit Cards.

The role involves engaging customers, supporting Omni-channel processes, and adhering to SOPs to uphold Michaels’ brand standards.

Qualifications

Retail or customer service experience preferred.
Ability to handle cash and operate registers.
Familiarity with Rewards program and Private Label Credit Cards a plus.

Responsibilities

Help customers shop, locate products and provide solutions.
Provide a fast, friendly checkout and accurate cash handling.
Promote rewards and enroll customers in the Rewards program and Private Label Credit Cards.
Educate customers on the Voice of Customer (VOC) survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unload, stocking and planogram (POG) duties.
Maintain store recovery, merchandise accuracy and in-stock conditions; process returns/go-backs.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Adhere to SOPs and company policies; maintain professional conduct.
Cross-trained in Custom Framing selling and production.
Other duties as assigned