Part-Time Customer Experience & In-Store Sales Associate

Michaels; San Luis Obispo (CA); Presencial; USD 23.000 - 27.000; Jornada completa

Descripción de la vacante

Michaels in SAN LUIS OBISPO, CA is hiring for a retail team member. You will help customers shop, locate products, and provide solutions, while ensuring a fast, friendly checkout with proper cash handling.

You’ll engage customers in Rewards program enrollments and support omni-channel processes such as BOPIS and SFS. Additional duties include stocking, unloading trucks, maintaining planograms, and ensuring store recovery to keep merchandise in-stock.

Formación

• Retail and/or customer service experience preferred

Responsabilidades

• Help customers shop, locate products, and provide solutions
• Provide a fast, friendly checkout with cash handling to standards
• Engage customers in Rewards program enrollments and Private Label Credit Cards
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain store recovery, in-stock condition, and merchandise returns
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and company policies; interact professionally with customers and team members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Conocimientos

Customer service

Cash handling

Sales与 upsell

Descripción del empleo

Michaels in SAN LUIS OBISPO, CA is hiring for a retail team member. You will help customers shop, locate products, and provide solutions, while ensuring a fast, friendly checkout with proper cash handling.

You’ll engage customers in Rewards program enrollments and support omni-channel processes such as BOPIS and SFS. Additional duties include stocking, unloading trucks, maintaining planograms, and ensuring store recovery to keep merchandise in-stock.