Part-Time Guest Experience Ambassador

Legends; New York (NY); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k) plan

Job summary

Legends Global is seeking a part-time Guest Services Ambassador at One World Observatory in New York City. You will welcome guests, answer questions, process tickets, and upsell experiences while maintaining safety and a high standard of service.

The role requires 18+, a high school diploma or equivalent, and strong English communications. Expect evenings, weekends, and holidays in a busy, guest-focused environment with Microsoft Office and POS system use.

Qualifications

• Must be 18 years old or older.
• High–volume guest interaction experience preferred.
• Fluency in English (written and spoken) required.

Responsibilities

• Provide high level of customer service in-person and over the phone.
• Assist guests with ticket orders and private tours.
• Share information about landmarks and local dining options.
• Ensure guest safety and adhere to policies.
• Carry out additional duties as assigned by management.

Skills

Customer service

Communication

Attention to detail

Time management

Education

High school diploma or equivalent

Some college

Tools

Microsoft Office

POS systems

Excel

Job description

Legends Global is seeking a part-time Guest Services Ambassador at One World Observatory in New York City. You will welcome guests, answer questions, process tickets, and upsell experiences while maintaining safety and a high standard of service.

The role requires 18+, a high school diploma or equivalent, and strong English communications. Expect evenings, weekends, and holidays in a busy, guest-focused environment with Microsoft Office and POS system use.