Observatory Guest Experience Ambassador

Legends; New York (NY); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Healthcare benefits

Paid vacation

401(k) plan

Job summary

Legends Global is seeking an Observatory Ambassador for One World Observatory in New York City. This part-time, guest-facing role centers on delivering memorable experiences for visitors, guiding them through the observatory, and sharing knowledge about exhibits.

The position emphasizes excellent customer service, safety, and clear communication in a fast-paced environment. Ideal candidates bring at least one year of hosting experience in hospitality or entertainment, are energetic and

Qualifications

• Minimum of one year experience hosting in attractions, entertainment, or hospitality.
• Multi-lingual and sign language capabilities preferred.
• Energetic and outgoing personality.
• Ability to memorize historical and technical information.

Responsibilities

• Greet guests as they enter assigned areas.
• Ensure the safety of guests while on tour or in assigned areas.
• Provide a high level of customer service by engaging guests and resolving issues.
• Retain learned knowledge and share it with guests by answering inquiries about observatory layout and experiences.
• Present information concisely and audibly to guests with a confident speaking manner.
• Perform other duties as required by management.

Skills

Guest service

Multilingual

Sign language

Energetic personality

Communication skills

Memorization

Mobility

Job description

Legends Global is seeking an Observatory Ambassador for One World Observatory in New York City. This part-time, guest-facing role centers on delivering memorable experiences for visitors, guiding them through the observatory, and sharing knowledge about exhibits.

The position emphasizes excellent customer service, safety, and clear communication in a fast-paced environment. Ideal candidates bring at least one year of hosting experience in hospitality or entertainment, are energetic and