Guest Experience Retail Associate - Observatory Merch

ASM Global; Pittsburgh (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Job summary

Legends Global in New York's One World Observatory is seeking a Retail Associate to deliver a legendary guest experience in the observatory's retail space. You will greet guests, recommend merchandise, maintain displays, and operate POS systems with accuracy.

The role emphasizes teamwork, remarkable customer service, ability to lift up to 50 lbs, and willingness to work weekends or holidays as needed. On-site location at One World Observatory, offering a fast-paced, guest-centric environment.

Qualifications

• High school diploma or GED required.
• Excellent customer service and selling skills.
• Able to lift up to 50 lbs and stand for extended periods.
• Flexible schedule including weekends/holidays.

Responsibilities

• Greet guests and provide sales recommendations.
• Present merchandise to increase sales and explain features/benefits.
• Operate POS systems accurately and process transactions.
• Maintain and rotate inventory and merchandise placement.
• Assist with plan-o-grams and in-store events.
• Ensure safety policies and procedures are followed.

Skills

Customer service

Sales skills

POS systems

Inventory management

Teamwork

Weekend availability

Education

High school diploma or GED

Tools

Point-of-Sale software

Job description

Legends Global in New York's One World Observatory is seeking a Retail Associate to deliver a legendary guest experience in the observatory's retail space. You will greet guests, recommend merchandise, maintain displays, and operate POS systems with accuracy.

The role emphasizes teamwork, remarkable customer service, ability to lift up to 50 lbs, and willingness to work weekends or holidays as needed. On-site location at One World Observatory, offering a fast-paced, guest-centric environment.