Part-Time Game-Day Box Office Associate

Oklahoma City Thunder; Oklahoma City (OK); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Oklahoma City Thunder’s G League game day team is seeking a part-time box office associate. You’ll assist guests, handle ticketing inquiries, and support game-day operations at Paycom Center, contributing to a smooth guest experience during OKC Blue home games.

Ideal candidates have experience with Archtics or Ticketmaster Host, strong communication skills, and comfort with basic payments. Must be 18+ with a photo ID. Evening, weekend, and holiday shifts required.

Qualifikationen

• Experience with computerized ticketing systems such as Archtics or Ticketmaster Host is preferred.
• Effective verbal and written communication skills with the ability to provide service to a variety of guests
• Basic mathematics skills and experience processing payments
• Ability to learn and retain information related to the team, arena, events, and ticketing operations
• Experience working in a customer service environment and managing multiple responsibilities
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Must be at least 18 years of age and possess a valid government-issued photo ID

Aufgaben

• Greet guests at the box office, answer questions, and provide directions or assistance as needed
• Assist with guest needs and help resolve questions, concerns, and ticketing issues
• Maintain knowledge of ticket pricing, discounts, promotions, policies, and procedures to provide accurate information to guests
• Stay informed about Oklahoma City Blue, Oklahoma City Thunder, and arena events
• Assist with game-day box office setup and closing procedures
• Coordinate and stock supplies for ticket counter windows on game days
• Maintain a clean and organized work area and assist with basic box office equipment maintenance as needed
• Apply sound judgment and follow established procedures when addressing guest and operational needs
• Perform other duties as assigned

Kenntnisse

Customer service experience

Multi-tasking

Verbal and written communication

Tools

Archtics

Ticketmaster Host

Jobbeschreibung

Oklahoma City Thunder’s G League game day team is seeking a part-time box office associate. You’ll assist guests, handle ticketing inquiries, and support game-day operations at Paycom Center, contributing to a smooth guest experience during OKC Blue home games.

Ideal candidates have experience with Archtics or Ticketmaster Host, strong communication skills, and comfort with basic payments. Must be 18+ with a photo ID. Evening, weekend, and holiday shifts required.