Ticket Seller

Legends Global; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global at Paycom Center in Oklahoma City seeks a part-time Ticket Seller to deliver world-class customer service and smooth ticket transactions for events.

You will open and close the window as needed, handle payments, balance cash, and assist guests with questions while maintaining a calm, friendly demeanor during busy showtimes. Evening and weekend availability is required.

Qualifications

• Excellent customer service skills and ability to communicate clearly.
• Strong computer skills and familiarity with ticketing systems.
• Ability to work in a fast-paced environment and multi-task.
• Team player with reliable punctuality and attendance.

Responsibilities

• Sell tickets and handle payments accurately during events.
• Open and close ticket window as required and balance cash.
• Provide courteous information on prices and event availability.
• Generate daily ticket sales reports and maintain records.

Skills

Customer service

Computer literacy

Communication

Organization

Team player

Multitasking

Independent worker

Education

High school diploma or GED

Tools

Ticketmaster Sales

AXS

Windows

Microsoft Office

Job description

Position SummaryUnder the supervision of the Ticket Office Leadership team, this position is required to work evenings, weekends, and holidays, as needed for a busy and dynamic working environment. Ticket Sellers are responsible for providing World Class Customer Service and ticket sales to the guests at Paycom Center. This position must accurately dispense tickets, collect payment and make change accurately. This is a part-time/temporary position usually scheduled to work various hours, including outside regular business hours. **Requires the applicant to pass a credit check and criminal background.Essential Duties & ResponsibilitiesArrives for each scheduled shift on time, in uniform, and ready to work.Opens and or closes ticket window, as requiredProfessionally, efficiently, and courteously answers patron’s questions concerning prices, availability, events, and related Ticket Office QuestionsHandles payment transactions in an accurate, efficient, and timely mannerAccurately generates tickets from the computerized system and retains tickets until payment transaction is complete.Completes daily ticket sales reports.Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.Performs related clerical work as assigned.Work flexible hours including daytime, evening, weekends, and holidaysListens to guest concerns and complaints calmly and patiently and resolves the issue to the guest's satisfaction or, if necessary, contacts Supervisor/Manager to assist guest.Work efficiently in a fast-paced environment and remain calm under pressure.Protect confidential information.Assist all other departments as neededOther duties as assigned.Supervisory ResponsibilitiesThis position has minimal supervisory responsibilities. In the event supervisory responsibilities are temporarily assigned to a ticket seller, they must carry out supervisory responsibilities in accordance with Legend's Global policies and applicable laws.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceHigh school diploma or GED certificate.One to three months related experience and/or training.Certificates, Licenses, RegistrationsNoneSkills and AbilitiesExcellent customer service skillsStrong knowledge of computersEffective communication, interpersonal and organizational skills required.Ability to work in a fast-paced environment.Must be able to multi-task between job functions.Must be able to get along with co-workers, customers, vendors, and visitors to the facility.Must be a team player.Ability to function independently with minimal supervision.Follow oral and written instructions and communicate effectively with others in both verbal and written form.Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.Remain flexible and adjust to situations as they occur.Computer SkillsOperate computerized ticketing system using Ticketmaster Sales or AXS.Operate a personal computer using Windows, Microsoft Office, and copier.Physical DemandsThe physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.Physical ability to use hands to handle and count coins and currency.Close vision ability.The employee must occasionally lift and/or move up to 25 pounds.This position requires minimal stooping, lifting, and walking. Must be able to stand or sit for long periods of time.NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Human Resources Manager: Darla ShawPaycom CenterOklahoma City, Ok. [e-mail] Phone CallsAll applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant at [phone].Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.