Ticket Office Associate, Development Team

Oklahoma City Thunder; Oklahoma City (OK); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Oklahoma City Thunder’s G League game day team is seeking a part-time box office associate. You’ll assist guests, handle ticketing inquiries, and support game-day operations at Paycom Center, contributing to a smooth guest experience during OKC Blue home games.

Ideal candidates have experience with Archtics or Ticketmaster Host, strong communication skills, and comfort with basic payments. Must be 18+ with a photo ID. Evening, weekend, and holiday shifts required.

Competenze

• Experience with computerized ticketing systems such as Archtics or Ticketmaster Host is preferred.
• Effective verbal and written communication skills with the ability to provide service to a variety of guests
• Basic mathematics skills and experience processing payments
• Ability to learn and retain information related to the team, arena, events, and ticketing operations
• Experience working in a customer service environment and managing multiple responsibilities
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Must be at least 18 years of age and possess a valid government-issued photo ID

Mansioni

• Greet guests at the box office, answer questions, and provide directions or assistance as needed
• Assist with guest needs and help resolve questions, concerns, and ticketing issues
• Maintain knowledge of ticket pricing, discounts, promotions, policies, and procedures to provide accurate information to guests
• Stay informed about Oklahoma City Blue, Oklahoma City Thunder, and arena events
• Assist with game-day box office setup and closing procedures
• Coordinate and stock supplies for ticket counter windows on game days
• Maintain a clean and organized work area and assist with basic box office equipment maintenance as needed
• Apply sound judgment and follow established procedures when addressing guest and operational needs
• Perform other duties as assigned

Conoscenze

Customer service experience

Multi-tasking

Verbal and written communication

Strumenti

Archtics

Ticketmaster Host

Descrizione del lavoro

Job Details: Job Location: Business Office - Oklahoma City, OK 73102, Position Type: Part Time, Job Category: G League (Development) Team, Join the Oklahoma City Blue Ticket Office for the 2026-27 season and help create a positive experience for guests attending OKC Blue home games. In this part-time role, you will support ticket office operations, assist guests with ticketing needs, and work closely with the Business Operations team throughout the season. This is an opportunity to gain hands-on experience in professional sports while contributing to successful game-day operations.

In this role you will:

• Greet guests at the box office, answer questions, and provide directions or assistance as needed
• Assist with guest needs and help resolve questions, concerns, and ticketing issues
• Maintain knowledge of ticket pricing, discounts, promotions, policies, and procedures to provide accurate information to guests
• Stay informed about Oklahoma City Blue, Oklahoma City Thunder, and arena events
• Assist with game-day box office setup and closing procedures
• Coordinate and stock supplies for ticket counter windows on game days
• Maintain a clean and organized work area and assist with basic box office equipment maintenance as needed
• Apply sound judgment and follow established procedures when addressing guest and operational needs
• Perform other duties as assigned

What you’ll bring to the role:

• Experience with computerized ticketing systems such such as Archtics or Ticketmaster Host is preferred
• Effective verbal and written communication skills with the ability to provide service to a variety of guests
• Basic mathematics skills and experience processing payments
• Ability to learn and retain information related to the team, arena, events, and ticketing operations
• Experience working in a customer service environment and managing multiple responsibilities
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Must be at least 18 years of age and possess a valid government-issued photo ID

Additional details:

This is a part-time hourly position reporting to the Manager, Development Team Business Operations. The work schedule will vary based on game and event schedules and will include evenings, weekends, and holidays. Team members must be available to work at least 90% of Oklahoma City Blue home games and may have opportunities to work select Oklahoma City Thunder home games and arena events based on availability. The primary work location is the Paycom Center in downtown Oklahoma City. The work environment may include extended shifts, loud music, crowd noise, and flashing or strobe lights.

The Thunder recognizes that teams with a variety of backgrounds, perspectives and skills make a stronger company. As an Equal Opportunity Employer, the Thunder organization considers applicants fairly on the basis of qualifications, experience and business needs and provides equal opportunity regardless of race, color, age, sex, ancestry, ethnicity, national origin, religion, veteran status, marital status, pregnancy, disability, gender identity, sexual orientation, or any other legally protected status. Applicants are considered regardless of past legal system involvement, based upon the needs of the role, nature of and recency of legal history. The Thunder is committed to a welcoming and inclusive environment for all employees through its RAVE culture – Respect and Value Everyone.