Temporary Live Events Box Office Specialist

Oklahoma City Community College; Oklahoma City (OK); On-site; USD 17,908 - 23,419; Part time

Job summary

Oklahoma City Community College seeks a Temporary Box Office Specialist to manage ticket sales for campus events at the Bruce Owen Theater and related venues. The role supports subscriptions and single events, ensuring accurate patron records and daily sales reporting.

The ideal candidate is detail-oriented, organized, and able to multitask in a fast-paced environment. Up to 25 hours weekly, daytime office hours with occasional evenings and weekends for events.

Qualifications

• Demonstrated ability to handle financial transactions accurately.
• Strong verbal and written communication skills for patrons and colleagues.
• Working knowledge of box office operations and ticketing systems.
• Proven ability to work well in a team and independently.
• Proficiency with Microsoft Office and online ticketing platforms.

Responsibilities

• Oversee daily box office operations to support revenue goals and ensure efficient, customer-focused service.
• Process ticket sales for subscriptions and single events, including advance and on-site sales, while maintaining accurate patron and sales records.
• Manage and maintain the ticketing database, including patron information, seating plans, and event setups.
• Coordinate with event coordinators and internal departments to support ticketed campus and community events.
• Support event marketing efforts by assisting with ticket promotions, sales setup, and reporting.
• Ensure all box office procedures and contractual obligations are carried out with accuracy, integrity, and compliance.
• Implement and maintain accurate accounting practices for ticket sales, including daily reconciliation and reporting.
• Manage cash flow from multiple sales channels, including in-person, online, and phone transactions.
• Administer ticketing software, including building events, designing and verifying tickets, and monitoring web sales.
• Build and maintain positive relationships with patrons, subscribers, and community partners through professional and responsive customer service.
• Address and resolve customer questions or concerns in a timely and courteous manner.
• Prepare and distribute event-related sales reports, statements, and financial summaries.
• Aid Box Office Manager in supervising box office operations on event days, including staffing oversight, troubleshooting, and final reconciliation.
• Perform Ticket Sales Representative duties as needed to support operations.
• Collaborate with Front of House Managers to ensure ticket scanners and related equipment are current, functional, and ready for events.

Skills

Cash handling

Customer service

Communication skills

Multitasking

Teamwork

Microsoft Office

Education

High School Diploma

Tools

Ticketing system

Microsoft Office

Job description

Oklahoma City Community College seeks a Temporary Box Office Specialist to manage ticket sales for campus events at the Bruce Owen Theater and related venues. The role supports subscriptions and single events, ensuring accurate patron records and daily sales reporting.

The ideal candidate is detail-oriented, organized, and able to multitask in a fast-paced environment. Up to 25 hours weekly, daytime office hours with occasional evenings and weekends for events.