Part-Time Front Office Receptionist

QualDerm Partners; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading healthcare provider in Columbus seeks a Front Office Receptionist to manage patient registration and provide exceptional customer service. This part-time role involves greeting patients, verifying insurance, and maintaining records in a fast-paced environment. Join a supportive team dedicated to skin health and patient satisfaction.

Benefits

Competitive Pay

Generous 401(k) Plan

Qualifications

• 1 year of customer service experience in a healthcare office preferred.

Responsibilities

• Greet patients and visitors, answer inquiries.
• Verify insurance eligibility and financial status.
• Maintain a clean and organized reception area.

Skills

Customer Service

Education

High School Diploma

Associates Degree

Job description

Description

Variable-Part Time (less than 19 hrs./week)

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. We are committed to educating, protecting, and caring for your skin, providing comprehensive skin care to help you achieve a confident, healthier, and more beautiful you.

Our mission is to educate communities and healthcare professionals about skin health, including skin cancer prevention, risk factors, and achieving healthy skin through annual skin exams and dermatologic care.

We aim to deliver the latest, proven dermatologic care to expanding populations by making high-quality skin care more accessible and timely, while fostering a rewarding work environment. We offer competitive compensation, benefits, and a culture that is second to none.

Job Summary

The Front Office Receptionist is responsible for accurate and timely patient registration using medical systems. This role involves verifying insurance coverage, following established policies, and providing exceptional customer service to patients, physicians, and other medical professionals.

Essential Duties And Responsibilities

1. Greet patients and visitors in person or by phone, answer inquiries or refer as needed.
2. Record patient arrival in the Practice Management System (EMR).
3. Identify patients by date of birth and name; create new accounts if necessary.
4. Prepare patient paperwork prior to appointments.
5. Reschedule no-show appointments, update records, and send notifications.
6. Enhance patient satisfaction by scheduling appointments, providing comfort, and answering questions.
7. Respond quickly to patients in distress in emergency situations.
8. Update information in EMR, obtain updated details from patients.
9. Verify insurance eligibility, financial status, and handle prior authorization notifications.
10. Maintain a clean and organized reception area.
11. Record and collect copays and balances, ensuring revenue.
12. Maintain confidentiality of personal and financial information.
13. Follow policies and procedures, reporting changes as needed.
14. Contribute to team efforts and demonstrate superior customer service skills.
15. Answer phones politely and promptly.
16. Communicate professionally with patients, visitors, providers, and team members.
17. Perform other duties as assigned by management.

Requirements

• High School Diploma required; Associates Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Benefits

Join QualDerm Partners and enjoy:

• Competitive Pay – Attractive compensation for your efforts.
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting.

QualDerm Partners is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment. Applicants must be authorized to work in the U.S. on a full-time basis.