Front Office Receptionist

QualDerm Partners, LLC; Columbus (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading healthcare provider is seeking a Part-Time Front Office Receptionist to manage patient registration and provide excellent customer service. This entry-level role involves greeting patients, handling inquiries, and maintaining a smooth reception area. Join a diverse team committed to skin health and patient care.

Benefits

Competitive pay

Generous 401(k) plan with company match and immediate vesting

Qualifications

• 1 year customer service experience in healthcare preferred.

Responsibilities

• Greet patients and visitors, answer inquiries via phone or in person.
• Register patients in the Practice Management System (EMR).
• Verify insurance coverage, obtain prior authorizations if needed.

Skills

Customer Service

Education

High School Diploma

Associate’s Degree

Job description

Join to apply for the Part-Time Front Office Receptionist role at QualDerm Partners.

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Description

Variable-Part Time (less than 19 hrs./week)

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. We are committed to providing comprehensive skin care to help you achieve a healthier, more confident you. Our mission is to educate communities and healthcare professionals about skin health, including skin cancer prevention and dermatologic care.

The Front Office Receptionist will handle patient registration, verify insurance, and provide excellent customer service to patients, visitors, and staff.

Essential Duties and Responsibilities

• Greet patients and visitors, answer inquiries via phone or in person
• Register patients in the Practice Management System (EMR)
• Identify patients, create new accounts if necessary
• Prepare patient paperwork prior to appointments
• Reschedule no-shows, notify patients as needed
• Schedule appointments, assist patients with questions, ensure smooth operations
• Respond promptly to emergency situations
• Update patient information in EMR
• Verify insurance coverage, obtain prior authorizations if needed
• Maintain a clean and organized reception area
• Record financial transactions, collect copays and balances
• Maintain confidentiality of patient information
• Follow policies and report changes
• Provide superior customer service
• Answer phones courteously and professionally
• Perform other duties as assigned

Requirements

• High School Diploma required; Associate’s Degree preferred
• 1 year customer service experience in healthcare preferred

Benefits

• Competitive pay
• Generous 401(k) plan with company match and immediate vesting

QualDerm Partners is an equal opportunity employer, celebrating diversity and inclusivity. Applicants must be authorized to work in the U.S. full-time.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Hospitals and Health Care