Part-Time Retail Shift Supervisor — Guest Service Leader

Massanutten Resort; Hopkins Spring (VA); On-site; USD 14,000 - 21,000; Part time

Job summary

Massanutten Resort in McGaheysville, VA seeks a Retail Shift Supervisor to lead daily operations and deliver exceptional guest service. You will support sales, stock merchandise, and offer information about the resort and local area.

The ideal candidate has guest service experience, strong communication skills, and a flexible schedule, with supervisory experience preferred. This is a part-time role with varied days and 16–24 hours per week.

Qualifications

• Previous guest service experience.
• Must be 21 or older.
• Strong written and verbal communication skills.
• Previous supervisory experience (preferred).

Responsibilities

• Provide excellent customer service while directing daily operations.
• Assist with retail sales and stocking merchandise.
• Train and supervise team members and provide resort information to guests.

Skills

Guest service experience

Written and verbal communication

Customer service

Job description

Massanutten Resort in McGaheysville, VA seeks a Retail Shift Supervisor to lead daily operations and deliver exceptional guest service. You will support sales, stock merchandise, and offer information about the resort and local area.

The ideal candidate has guest service experience, strong communication skills, and a flexible schedule, with supervisory experience preferred. This is a part-time role with varied days and 16–24 hours per week.