Resort Retail Shift Supervisor: Guest Service Leader

Great Eastern Resort Management, Inc.; McGaheysville (VA); On-site; USD 19,000 - 28,000; Part time

Job summary

Massanutten Resort in McGaheysville, VA is seeking a Retail Shift Supervisor to join our team. The role focuses on delivering excellent guest service while directing daily retail operations, stocking merchandise, and sharing local information with guests.

Candidates should bring strong communication and leadership skills; prior supervisory experience is preferred. This is a part-time position with a flexible schedule, typically 16 to 24 hours per week, with weekend and holiday staffing.

Qualifications

• Previous guest service experience.
• Must be 21 or older.
• Strong written and verbal communication skills.

Responsibilities

• Provide excellent guest service while professionally directing daily operations.
• Support retail sales, stock merchandise, and share resort/local area information with guests.
• Train and supervise team members.

Skills

Guest service experience

Communication skills

21+ age requirement

Job description

Massanutten Resort in McGaheysville, VA is seeking a Retail Shift Supervisor to join our team. The role focuses on delivering excellent guest service while directing daily retail operations, stocking merchandise, and sharing local information with guests.

Candidates should bring strong communication and leadership skills; prior supervisory experience is preferred. This is a part-time position with a flexible schedule, typically 16 to 24 hours per week, with weekend and holiday staffing.