Part-Time Front Office Coordinator - Welcoming & Organized

Rochester Area Neighborhood House; Rochester Hills (MI); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid holidays

Vacation time

Earned sick time off

Job summary

Rochester Area Neighborhood House is seeking a part-time Front Office Coordinator to welcome visitors and represent NH with warmth and professionalism. The role focuses on front desk duties, client assistance, and supporting donors and volunteers in a busy community nonprofit environment.

The position requires strong organizational skills, experience in customer service, and the ability to manage multiple tasks.

Qualifications

• Residency within 10 miles of Neighborhood House Main Office or within our servicing community.
• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.
• Able to manage multiple tasks and stay organized under pressure.
• Excellent interpersonal and communication skills.

Responsibilities

• Front Desk Management: open/close office, greet visitors, answer phones, and direct inquiries.
• Client Assistance: schedule appointments and guide clients to appropriate staff.
• Donor and Volunteer Support: acknowledge donations and assist with volunteer inquiries.
• Administrative Support: data entry, filing, mail, and inventory.
• Communication: relay information promptly and professionally, represent NH positively.

Skills

Interpersonal communication

Organizational skills

Multitasking

Customer service

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Apricot

Job description

Rochester Area Neighborhood House is seeking a part-time Front Office Coordinator to welcome visitors and represent NH with warmth and professionalism. The role focuses on front desk duties, client assistance, and supporting donors and volunteers in a busy community nonprofit environment.

The position requires strong organizational skills, experience in customer service, and the ability to manage multiple tasks.