Part-Time Front-End Customer Service Advocate

PGA TOUR Superstore, co; Northbrook (IL); On-site; USD 20,457 - 29,136; Part time

Job summary

PGA TOUR Superstore in Northbrook, IL is seeking a Part-time Customer Service Associate who enjoys helping customers at the checkout and Club Desk. You will process returns, exchanges, gift cards, and promotions while keeping the front-end clean and welcoming.

You will greet customers, answer product questions, handle payments securely, and stay up to date on promotions. The role emphasizes teamwork, reliability, and building relationships to ensure a best-in-class shopping experience.

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to organize multiple priorities to meet deadlines.

Responsibilities

• Engage with customers in the Front-End areas (Cashier Area, Club Desk) to deliver world-class service.
• Process returns, exchanges, gift cards, promotions, and loyalty rewards following SOPs.
• Accept cash, credit/debit, and gift cards securely and accurately.
• Provide product information and direct customers to store areas or staff when needed.
• Maintain a clean, organized Front-End area and stay updated on promotions.

Skills

Communication

Organization

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Northbrook, IL is seeking a Part-time Customer Service Associate who enjoys helping customers at the checkout and Club Desk. You will process returns, exchanges, gift cards, and promotions while keeping the front-end clean and welcoming.

You will greet customers, answer product questions, handle payments securely, and stay up to date on promotions. The role emphasizes teamwork, reliability, and building relationships to ensure a best-in-class shopping experience.